Haya

Refund Policy

1. We do not provide cash refunds for products that are delivered in perfect condition.

2. In the exceptional case of provision of a refund instead of replacement, Refunds will be in the form of store credits, using which customer can purchase another item(s) of the same amount from our store.

3. We will notify you once we’ve received and inspected your return, and let you know whether the store credits was approved or not. You will receive store credit in the form of a coupon code which you can use to avail order discount at checkout. Store credits cannot be clubbed with other running discounts on the store.

5. In very exceptional case of refund via Cash method, Cash Refunds can take 7-15 days to process as it is subject to the various banks and payment gateways involved